Your First Visit to CNY Orthopedics
Insurance and referrals
Before your visit, call (315) 960-3940 to confirm whether your plan is accepted and whether a referral or authorization is needed. Check your specific benefits and any copay with your insurer.Do you take my insurance?
We accept most major insurance plans. A full list of accepted insurance plans can be found here.
What to bring
A valid photo ID and insurance information.
Your current medication list.
Reports and discs from prior imaging or other relevant studies, particularly those performed outside Oneida Health.
Referral or authorization information, if your plan requires it.
A form of payment for any required copay.What do I need to bring?
Please bring with you:
Driver’s License or a valid ID
Insurance card or information
Reports and discs of any imaging or other studies you may have had before this visit that was not done at Oneida Health
List of medications
A form of payment for any co-pays required
What to expect
Our team will review your symptoms, medical history, prior treatment, and goals. Your provider will examine the area of concern and discuss whether imaging or other testing is appropriate. Together, you will review the findings and a personalized plan for your care.
Confirm your office before traveling. We see patients across Oneida, New Hartford, and Rome; schedules vary by provider and location.
Request an appointment · Meet our team · Rehabilitation protocolsWhat can I expect at my new patient visit?
First you will likely need to complete paperwork regarding your injury or condition. This is typically followed by in-office X-rays of your affected joint/extremity. After imaging, one of our medical staff will perform a thorough evaluation of your problem and develop a treatment plan personalized to your condition and situation. This may involve medication, further imaging (MRI, CT scans, etc.), or even surgery.